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Terms and Conditions

A valid debit or credit card is required at the time of booking to secure your reservation with us. (We do not accept American Express.)


Before 7 days  - Your deposit is non refundable unless we can relet your room with out extra cost. You can trnasfer the deposit to another stay if you re-arrange your booking
Within 7 days we will charge for the first night of your stay if we cannot re-let your room. 
Within 48hrs or you fail to arrive without notification you will be charged for the whole of your stay  if we cannot re-let your room
If you curtail your stay once commenced you will be charged for the whole stay. 

Weekend bookings are for a 2 night stay unless otherwise agreed nearer to the time. 

We cannot accept children in the house and we cannot accept pets 

Check in times are between 3pm and 8 pm. You may be able to collect a key between 11and 12 noon or after 8 but please ring to check some one will be around .  Complimentary Tea and cakes are available for arrivals between 3pm and 6pm.

Check out is 10.30 am

Payment can be by cash or card but CREDIT CARDS will incur a surcharge of 2% unless other wise agreed on a longer stay

We have a strict no smoking policy thorughout and if it is ignored we reserve the right to charge £50 to your card for additional cleaning

 Eco Hotels policy Grimston Guest House