Terms and Conditions - Grimston House
A valid debit or credit card is required at the time of booking to secure your reservation with us. (We do not accept American Express.)
Before 7 days - Your deposit is non refundable if we cannot re let your room . You can transfer the deposit to another stay if you re-arrange your booking
Within 7 days - Your deposit is non refundable and we will charge for the first night of your stay if we cannot re-let your room.
Within 48hrs or you fail to arrive without notification - You will be charged for the whole of your stay if we cannot re-let your room
If you curtail your stay once commenced you will be charged for the whole stay.
Weekend bookings are for a 2 night stay unless otherwise agreed nearer to the time.
Unfortunately we cannot accept children under 12 years.
Unfortunately we cannot accept pets
Check in times are between 3pm and 7pm. You may be able to collect a key between 11 and 12 noon but please ring to check some one will be around . Complimentary Tea and cake is available in the lounge for arriving guests between 3.30pm &4.30 pm
Late Arrivals can be accommodated until 10.0pm by means of a key safe. Please contact us if you are arriving afte 7pm for details
Check out is 10.30 am
Payment can be by cash or card
We have a strict no smoking policy throughout and if it is ignored we reserve the right to charge £50 to your card for additional cleaning